At the administrative level we’re here to back you up and relieve you of many of the tasks that are required to administer your employee benefits. Our team integrates into your team to oversee and manage all of your programs. Some of the general day-to-day services that you can expect from your Broad Reach Benefits team include:
- Coordination of all Broad Reach Benefits activities relating to the your employee benefits programs, including Medical, Dental, Life, Vision, FSA, HRA, HSA, Disability and other lines of coverage including:
- Enrolling, Terminating and Making Changes in Your Plans
- Resolving Billing Issues
- Working with your staff and employees on difficult claim situations
- Communication with your human resources or benefits personnel regarding benefits program issues
- Plan design consultation
- Benefit and cost analyses
- Network disruption analysis
- Review and implementation of complete cost containment procedures
- Employee Benefits Legal expertise from our partner attorneys
- Actuarial services
- Review of market trends to ensure plan compliance
- Custom employee communications
- Response to your general inquiries
- COBRA, HIPAA, HIPAA Privacy, Section 125, FMLA and other compliance questions
- Acting as a resource to assist with hardship provisions or late entrants
- Ensuring implementation of policy changes with carrier(s)
- Acting as a resource for difficult claim situations
- Enrollment coordination of employees and dependents
- Ongoing compliance assistance with state and federal mandates
- Benefits personnel education on new administrative procedures
- Day-to-day resources for your human resources staff to ensure they are always informed on your plans and new benefits
- On-going staff support as enrollment progresses
- Answering Specific Employee Questions and Special Circumstances
- Handling Plan Amendments and Changes
- Coordination of HRIS, online enrollment and payroll systems